Before submitting an inquiry, read over the following notes and then fill out the inquiry form.

Notes When Submitting Inquiries

  • Personal information provided by clients is used to respond to inquiries, answer questions, and provide information.
  • There are situations when clients provide an incorrect e-mail address or it is impossible to respond because of system problems, etc.
  • Be aware that there are also situations when it takes time to respond to inquiries (responses to inquiries received on weekends and holidays will be sent the following business day at the earliest) and when it is impossible to respond.
  • The Company’s response to inquiries is addressed to individual clients. Refrain from using part or the whole response from the Company for purposes other than the inquiry without the permission of the Company.
  • The inquiry form uses SSL (data encryption technology) for security.
  • There may be changes to the above because of laws, regulations, or other situations.

Inquiry form

Submit inquiries after agreeing to the above.