For users of services that JESCO EXPERT AGENT Co., Ltd. (hereinafter “JEA)” provide (hereinafter, “Users”), JEA has set the following privacy policy (hereinafter, “the Policy”) regarding the handling of information that includes personal information of Users (hereinafter, “User Information”).

 

In addition to the privacy policy and terms of use stipulated for each type of services that JEA provides and other related rules, the Policy applies to all services JEA provides (hereinafter “the Services”).

1. Information collected and method for collecting that information
The following is User Information that JEA collects, which depends on the method used to collect the information.

  1. Information collected directly from Users
    JEA collects the following information from Users when the Service is used.
  • Name
  • Date of birth
  • Sex
  • E-mail address
  • Address
  • Service use history
  • Other information stipulated that JEA collects through its apps or websites.
  1. Technical information collected
    JEA collects the following technical information when Users access the Service.
  • Device model
  • Device ID
  • Browser type
  • Referer
  • IP address
  • Cookies
  • Other ad ID
  1. Information collected based on the individual consent of Users
    JEA collects the following information after obtaining the individual consent of Users.
  • Location information
  • Address book
  1. Information collected through collaboration with outside services
    When Users permit links with outside services when using this Service, JEA collects the following information from that outside service.
  • ID that Users employ with outside services
  • Other information that Users disclose to partners based on the privacy settings of the outside service

2. Purpose of use
JEA uses collected User Information for the purposes stipulated below.

  • Providing services
  • Billing use fee
  • Confirming identity of Users and verifying Users
  • Measuring user traffic and determining user behavior
  • Distributing ads and confirming results of those ads
  • Making important notifications, including changes to rules related to the Service
  • Providing information and responding to inquiries related to the Service
  • Other purposes stipulated in the various services provided by JEA

3. Proving personal information to third parties
JEA does not provide User Information that is personal information to third parties without the prior consent of Users. This does not apply in the situations stipulated below when User Information may be provided to third parties.

  1. If providing User Information to companies operating outside services to link with that outside service and authenticate use of outside service
  2. If JEA must cooperate with the execution of duties by national government or local government entities or parties commissioned by those entities or there are concerns that obtaining the consent of Users may hinder the execution of those duties
  3. Other situations permitted by laws or regulations

4. Joint use of personal information
JEA jointly uses User Information that is personal information in the following situations.

Personal information jointly used • Name
• Address
• Phone number
• E-mail address
• Service use history
Scope of parties that jointly use information JESCO Group companies
Purpose for jointly using information Explaining Group company services
Personal information manager JESCO EXPERT AGENT Co., Ltd.

5. Disclosure of personal information
When Users request that personal information be disclosed as stipulated by the Act on the Protection of Personal Information, JEA shall promptly disclose the information to the user after confirming that the request was made by the user. This does not apply if JEA is not obligated to do so because of the Act on the Protection of Personal Information or other laws and regulations. As for where to submit requests, procedures, and fees for disclosing personal information, see the Disclosing, Correcting, Adding, and Deleting Personal Information section.

6. Correcting and suspending use of personal information

  1. If Users request that JEA correct, add, or delete some of their personal information (hereinafter, “Correct, etc.”) because the personal information is incorrect, JEA shall promptly confirm that the request was made by the user, Correct, etc., the personal information based on the results, and then notify the user of that.
  2. If Users request that JEA suspend use of or delete all their personal information for one of the following reasons (hereinafter referred to as “Suspend Use, etc.”), JEA shall promptly confirm that the request was made by the user, Suspend Use, etc., of the personal information based on the results, and then notify the user of that.
    a. Because the personal information is being used in a manner that exceeds the scope of use announced in advance
    b. Because the personal information was collected through a deceptive or other method
  3. If JEA is not obligated to Correct, etc., or Suspend Use, etc., based on the Act on the Protection of Personal Information or other laws or regulations, the stipulations of paragraph (1) and (2) of this article shall not be applicable.

7. Inquiries
Opinions, questions, and complaints concerning JEA’s Privacy Policy and other inquiries regarding the handling of User Information should be submitted to the following.

8. Revisions
JEA can revise the Policy at its own discretion. However, if the Act on the Protection of Personal Information or other laws or regulations stipulate procedures required for revising terms, the revisions shall be made in line with those laws, regulations, etc.
If JEA revises the Policy, JEA shall notify Users of the changes and when the revised policy comes into effect using the following methods.

  • Post on JEA website
  • Send Users notification
  • Other appropriate methods

9. Date established/revised
Established August 18, 2021